Tourism Business Solutions
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Karina Groth draws on over 15 years experience in the travel and tourism industry. She has held senior management roles within the inbound sector, domestic retail travel sector, charter boat industry and travel distribution networks. Karina has also held senior management roles within local/regional tourism organisations and visitor information services. Karina can also provide facilitate customised training solutions and meetings for business.

Tourism Business Solutions specialises in product development, marketing, strategic and business planning, promotional and brochure development, visitor services, industry awareness, customer service and training. Karina has extensive experience in liaison with community groups, government bodies and private enterprise.

Karina has been recognised by the tourism industry for her pursuit of excellence when in 2005 she was nominated by industry for ‘Outstanding Contribution to the Tourism Industry’ and in 2002 she was the recipient of the Award for Young Achiever in Tourism in NSW.

In 2009, Karina has been privileged to be a judge on the Australian Tourism Awards for Business Excellence, the Australian Hotel Motel Accommodation Association Awards and the Caravan and Camping Industry Association NSW Awards. Prior to that, Karina was a judge on the 2003, 2005-07 New South Wales Tourism Awards and the 2004 Hunter Region Tourism Awards.

Karina holds a Bachelor of Arts in Tourism Management with Credit (University of Technology Sydney) and has attended both the Executive Development in Tourism Course and the Regional Economic Growth Executive Development Program at Southern Cross University and holds certification from the International Speakers Network where she has completed a Residential Public Speaking and Presentation Skills Course. In addition, Karina holds formal qualifications in Workplace Training and Assessment and Retail Travel Agency Practices.

As an accredited AussieHost Customer Service Trainer, Karina believes that the provision of superior customer service is a fundamental way to set your business apart from your competitors.

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